Suspicious e-mails claiming to be from ICCA

Malicious actors may attempt to impersonate ICCA or its staff to solicit sensitive information or funds from our members. They may use email addresses that are similar to those of ICCA staff or Governing Board members, logos or signatures to trick ICCA members into thinking that a fraudulent communication is a legitimate one from our organisation.

Please note that the ICCA Bureau, the ICCA President, and ICCA Board Members would never approach ICCA members asking for funds other than the Membership Fee or contributions to official ICCA Projects.

• Pay attention to the following signs that can help you identify fraudulent messages: 

• unusual email sender addresses, even if they appear to be from a trusted contact within ICCA;

• emails with an urgent or coercive tone;

• unexpected requests for money transfers, intermediation of business or involvement in business transactions;

• requests for personal or bank details, or passwords;

• grammar or spelling mistakes; and

• suspicious attachments or links.

Upon receipt of a suspicious email, do not respond, open any attachments or click any links; instead, close the message. If you are unsure if the email is genuine, please do not hesitate to verify the identity of the correspondent by contacting us via our email address: bureau@arbitration-icca.org.